Acceptance of Terms
These Terms & Conditions govern use of NovaPlayCanada.com. By accessing or using this website, you agree to follow these terms and any applicable laws. If you do not agree, you should stop using the website.
These terms apply to the informational website. A physical NovaPlay venue may have additional entry rules, membership terms, promotion conditions or on-site notices that apply separately when you visit or participate in a venue activity.
Website Purpose
NovaPlayCanada.com provides information about physical gaming and entertainment venues in Canada. The website may describe locations, opening hours, gaming-machine categories, venue amenities, promotions, Nova Rewards, responsible-gaming information and contact options.
The website is intended to help adult visitors plan an in-person visit and understand available venue information. It is not intended as financial advice, a strategy service, a way to earn income, or an invitation to treat gambling as an investment.
No Online Gambling
NovaPlayCanada.com does not provide online gambling, online betting, sports betting, live casino services, deposits, withdrawals, online gambling accounts or real-money online gameplay. No button on this website launches a slot machine or other gambling game in a browser.
Any reference to gaming machines, promotions or rewards concerns physical venue activity and should be read in that context. A third-party website should not be assumed to be connected with NovaPlay Canada merely because it uses similar wording.
Physical Venue Information
Location descriptions, opening hours, accessibility information, amenities and contact details are provided to help visitors plan. Operating conditions may change because of holidays, maintenance, local requirements, staffing, events or other practical reasons.
Before making a significant journey, visitors should confirm time-sensitive information directly with the relevant venue. On-site signage and staff instructions take precedence where circumstances have changed.
Age Requirements
Access to gambling activities and physical gaming venues is subject to the legal age rules of the relevant province or territory and may also be subject to venue policies. Legal gambling age is not identical across Canada.
Visitors are responsible for meeting the applicable age requirement and may be asked to present acceptable government-issued identification. The age gate on this website is an informational access control and does not replace on-site age verification.
Venue Access
A participating venue may establish reasonable rules relating to identification, conduct, safety, security, intoxication, dress, capacity, responsible gaming, self-exclusion and use of facilities. Entry may be refused or a person may be asked to leave where required by law or legitimate venue policy.
Accessibility questions should be directed to the relevant venue before visiting where a specific accommodation is needed. Staff will seek to provide information about available facilities and practical arrangements.
Gaming Information
Descriptions of machine categories are general. Game availability, themes, technical configuration, permitted stake ranges, prize structures and machine placement can differ by venue and may be changed. Nothing on this website guarantees that a specific machine or game will be available at a particular time.
Gaming outcomes are uncertain. The website does not provide systems, tips or claims that can remove that uncertainty. Visitors should set limits and treat gaming as entertainment.
Promotions
Promotions may be limited to participating venues, specific dates, eligible members or defined activities. Additional conditions may apply, including age, identification, registration, claim periods or limits on participation. Promotional materials at the venue should be reviewed before taking part.
A promotion may be changed, paused or withdrawn where permitted by the applicable terms, law or operational circumstances. Nothing on the general promotions section should be interpreted as guaranteeing cash, prizes or benefits to every visitor.
Nova Rewards
Nova Rewards is described as a venue-based loyalty program for eligible visitors. Membership may be subject to separate rules, privacy notices, registration procedures, identification requirements and benefit conditions at participating locations.
Rewards, offers and event access can vary and may be limited, changed or discontinued. Membership does not guarantee any specific promotional outcome and should not be treated as a financial product.
Intellectual Property
Website text, design elements, graphics, brand names, logos, layouts and other original materials may be protected by intellectual-property rights. You may view the website for personal informational use and may make ordinary browser copies necessary to access it.
You may not reproduce, distribute, sell, misrepresent, remove notices from, or create misleading commercial versions of protected website material without appropriate permission, except where applicable law expressly permits the activity.
Acceptable Use
You must not misuse the website by attempting unauthorized access, interfering with security, introducing malicious code, scraping in a manner that disrupts service, impersonating others, submitting unlawful content, or using forms to send spam or abusive material.
Automated activity should not impair website performance or other users' access. We may take reasonable technical or administrative measures to protect the website, users and services from misuse.
Third-Party Services
The website may rely on third-party infrastructure or link to third-party resources, including mapping technologies and content-delivery services. Third-party services are governed by their own terms and policies and may change independently.
NovaPlay Canada is not responsible for the content, availability or practices of unrelated external websites. A link is provided for convenience and does not necessarily imply endorsement.
Accuracy
We aim to present clear and useful information, but no website can guarantee that every detail will remain current at every moment. Time-sensitive venue information should be confirmed before relying on it for travel or scheduling decisions.
If you identify an apparent error in website content, you can report it through the contact details provided below so that it can be reviewed.
Website Availability
The website may occasionally be unavailable because of maintenance, security work, hosting interruptions, technical faults or events outside reasonable control. Features may be modified or removed as the website evolves.
We do not guarantee uninterrupted availability, a particular response time, or compatibility with every browser or device, though the website is designed for current desktop and mobile use.
Limitation of Liability
To the extent permitted by applicable law, NovaPlay Canada is not responsible for indirect or consequential losses arising solely from reliance on general website information, third-party links or temporary website unavailability. Nothing in these terms excludes liability that cannot lawfully be excluded.
Users remain responsible for personal decisions about travel, spending, time and participation in gaming. Responsible-gaming information is provided to support informed entertainment choices, not to guarantee outcomes.
Changes to Terms
These terms may be updated as the website, venue information or applicable requirements change. The current version will be posted on this page. Continued use of the website after an update means the updated terms apply to subsequent use, subject to any rights that cannot be waived by contract.
Where a separate venue or promotion term changes, that specific term may have its own effective date and notice process.
Applicable Law
Use of the website is subject to the laws that apply to the relevant circumstances. Because NovaPlay is described as operating across multiple Canadian provinces, legal requirements can differ by location and subject matter.
Nothing in these terms is intended to restrict consumer, privacy or other rights that cannot legally be restricted. Questions about a specific venue should be directed to that venue or appropriate local resources.
Contact
Questions about these Terms & Conditions may be sent to [email protected] or discussed by phone at +1 416 555 0172 during office hours, Monday to Friday, 9:00 AM to 6:00 PM.
For venue-specific issues, include the city and relevant date so that the question can be directed appropriately. Please do not include unnecessary sensitive personal information in a general enquiry.